Privacy Policy
In fact, we do not collect any personal data through Clipiti unless you voluntarily provide it to us (e.g., by sending a support email or subscribing to a newsletter). We limit the information we collect to the minimum necessary to provide you with our service and improve Clipiti. Our business is developing and selling software, not your personal data.
Below, we′ve provided detailed information on when and why we collect your personal data and how we use it. Please read this Privacy Policy carefully before providing any personal data to us.
Owner and operator of Clipiti
When we ask you to provide us with your personal data or if you contact us, we act as a data controller with regard to your personal data. It means that we are responsible for deciding what personal data can be collected from you and how it can be used.
Data storage
Clipiti stores your data in dedicated databases on our servers in both binary and human-readable formats. We take all reasonable precautions to protect your data from unauthorized access, disclosure, alteration, or destruction. Our servers are located in secure data centers and are protected by industry-standard security protocols.
Usage analytics
We collect information about the way you use Clipiti to improve our service and provide you with a better experience. This includes information such as your user ID, language, application version, subscription information, events performed within the application, error codes, and error messages. We use Amplitude to collect, store, and analyze this data.
Crash reporting
If Clipiti crashes while you′re using it, we collect anonymized data about the crash to help us identify and hopefully fix the issues in a future update. This data contains information such as the state of the application, operating system, and device that you use. It does not include your personal data, and we cannot identify you as a natural person.
We use App Center to collect and analyze crash reports.
External Services Usage
As part of our commitment to providing high-quality service, we use third-party services such as OpenAI and NLPCloud to enhance our application's capabilities. These services allow us to provide advanced natural language processing features to our users.
When using Clipiti, your requests and prompts may be sent to these services, and the responses received from them will be returned to the application. Please note that all communication to these services is done on our server and is secured through industry-standard protocols.
By using Clipiti, you agree to the collection and processing of your data in accordance with our Privacy Policy, including the use of third-party services. We ensure that all third-party services we use are reputable and have their own strict privacy policies in place.
If you have any questions or concerns regarding the use of OpenAI and NLPCloud in our application, please do not hesitate to contact us. We are committed to providing our users with the best possible experience while maintaining the highest levels of privacy and security.
Payments
When you make payments related to Clipiti, you submit your payment details to Apple which processes your payments. We do not collect your payment data and do not have any access to it. Please refer to the privacy policies of Apple to check how they process your payment data.
Support interactions
You can send feed requests and ask FAQ questions through the Clipiti application, in the "help Center" category. When you contact us through the application or by sending us an email, we collect your email address, name, and any other information you provided in your message voluntarily. This information is collected to help resolve your inquiry.
What if you refuse to provide your personal data?
If you decide not to provide us with your personal data when requested, we may not be able to perform the requested operation (e.g., to reply to you).
Disclosure of your personal data to third parties
We do not disclose your personal data to third parties unless it is necessary for the operation of Clipti or to pursue our legitimate business interests.
Protection of your data
We use industry-appropriate organizational and technical measures to protect your personal data from loss, misuse, unauthorized access, and disclosure. The security measures used by us include secured networks, strong passwords, limited access to your personal data, and anonymization of personal data (when possible).
Managing your data
You can exercise your rights listed below, unless, in very limited cases, the applicable law provides otherwise:
Right of access: you can get a copy of your personal data that we store in our systems and a list of purposes for which your personal data is processed;
Right to rectification: you can rectify inaccurate personal data that we hold about you;
Right to erasure (′right to be forgotten′): you can ask us to erase your personal data from our systems;
Right to restriction: you can ask us to restrict the processing of your personal data;
Right to data portability: you can ask us to provide you with a copy of your personal data in a structured, commonly used and machine-readable format and move that personal data to another processor;
Right to object: you can ask us to stop processing your personal data;
Right to withdraw consent: you have the right to withdraw your consent if you have provided one;
Right to complaint: you can submit your complaint regarding our processing of your personal data.
If you would like to exercise any of your rights, please contact us by email at help@clipiti.com and explain your request in detail. In order to verify the legitimacy of your request, we may ask you to provide us with an identifying piece of information that allows us to identify you in our system. We will answer your request within a reasonable time frame but no later than 30 days.
If you would like to launch a complaint about the way in which we process your personal data, we kindly ask you to contact us first and express your concerns. If we receive your complaint, we will investigate it and provide you with our response as soon as possible. If you are not satisfied with the outcome of your complaint, you have the right to lodge a complaint with your local data protection authority.
We do not discriminate you if you decide to exercise your rights. It means that we will not (i) deny any goods and services, (ii) charge you different prices, (iii) deny any discounts or benefits, (iv) impose penalties, or (v) provide you with a lower quality service.
Storage period
We store your personal data only as long as such personal data is necessary for the purposes for which it was collected or until you request us to delete your personal data. After your personal data becomes no longer necessary for its purposes and there is no other legal basis for storing it, we will immediately securely delete such personal data from our databases and service providers.
Your non-personal data may be retained for as long as necessary for the purposes described in this Privacy Policy, including for the time period needed for us to pursue our legitimate business interests. In certain cases prescribed by law, we are obliged to store your personal data for a limited period of time (e.g., for archiving our business records). In such cases, we store relevant personal data for the time period required by the applicable law and delete the personal data as soon as the required retention period expires.
Updates and questions
This Privacy Policy becomes active on the date indicated at the beginning of it. We may make changes to the Privacy Policy at any time. Up-to-date information will always be available on this page.
Please contact us by email at help@clipiti.com if you have any questions.